Scheduled Maintenance (29 March 2019)
Li Xin
Customer Experience Lead
We will be shutting down our supercomputer for scheduled maintenance from Friday, 29 March 2019, 2330 (GMT +8) to Saturday, 30 March 2019, 0230 (GMT +8). Well… more than maintenance, it’s an upgrade 😉
Server downtime is expected in the first hour, where the Gametize platform will be unavailable. In the remaining two hours, you may experience intermittent access. But, please do not be startled as we will be coming back better and stronger than before!
Wondering what’s happening during these 3 hours?
- Data storage migration – translating into a better performing platform
- Data security strengthening – further improving data protection system
Who will this affect?
Users
- Project Owners
- Project Administrators
- Project Moderators
- Players
Platforms
- Admin Dashboard on web
- Player web
- iOS app
- Android app
If you are experiencing a prolonged downtime period, please do drop us an email at support@gametize.com. Our Support Ninjas will get to you as soon as they can.