TDCX MY, Connected Case Study
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customer service
SBA Case Study
Samsung Blue Academy was designed as a sales training for retail executives in Malaysia and was extremely successful, with 4,000 players and 4 million challenge completions.
Mission Digitization Case Study
A bank worked with Gametize to create Mission Digitization, aiming to educate frontline staff on their bank’s digital offerings and improve their product and customer service knowledge.
[GUEST POST] Gamification in the Friendly Skies
Gamification is the use of game elements like points and rewards to increase engagement, acknowledge loyalty or competence and make life easier and more fun. Critics often regard it in isolation, forgetting the dull and even adversarial reality it is meant to enliven. But the opposite of engagement is not lack of engagement. The opposite of engagement is repulsion. With that in mind, I’d like to offer an example of a recent experience I wish had been gamified.